FAQ
❓ FAQ – BLAZEWAREE
1. What products do you sell?
We specialize in premium men’s leather shoes, including dress shoes, casual leather shoes, loafers, and other stylish footwear designed for comfort and durability.
2. Where do you ship to?
We currently ship to all addresses within the United States, including Hawaii and Alaska.
3. What are your shipping options and costs?
We offer the following shipping methods:
- Express Shipping (3–6 business days): $20
- Free Shipping (7–14 business days): $0
- Free Standard Shipping (7–14 business days): $0
- Standard Shipping (7–14 business days): $10
4. How long does delivery take?
- Express Shipping: 3–6 business days
- Standard / Free Shipping: 7–14 business days
Delivery time may vary depending on your location and local carrier conditions.
5. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on eligible orders. Free shipping options will appear automatically at checkout when available.
6. Can I track my order?
Yes. Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery in real time.
7. What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unused, and in original packaging. Please contact our support team before sending any return.
8. How can I contact customer support?
You can contact us via email at support@blazewaree.com. We typically respond within 24 hours on business days.
9. Are your leather shoes genuine?
Yes, all Blazewaree shoes are made with high-quality materials, including genuine leather or premium leather alternatives depending on the product design.
10. Can I cancel my order?
Yes, you can cancel your order within 12 hours after placing it. After that, orders may already be processed and cannot be canceled.